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Google reviews for roofers who bill in QuickBooks
Short answer: How can a roofing company get more Google reviews from QuickBooks? InvoiceStars emails each customer a Google review request when their QuickBooks Online invoice is paid in full, 2 days later by default (adjustable 0 to 30 days). Each customer is asked at most once in 90 days, and ap@ and billing@ inboxes are skipped.
Roofing jobs are big tickets, usually billed as a deposit, progress invoices and a final invoice. The right moment to ask is when the final invoice is paid and the customer has seen the finished roof.
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How InvoiceStars handles it
- A deposit invoice paid in full can trigger a request on its own, so set your delay or use approval mode if you only want to ask after the final payment.
- The 90-day cooldown means a customer who pays a deposit and a final invoice within 90 days is asked only once.
- Insurance-claim jobs often close out when the last check clears. The request goes out when the QuickBooks balance hits $0, not before.
- The send delay defaults to 2 days and can be set from 0 to 30 days.
How it works
- Connect QuickBooks Online.
- Add your Google review link.
- When an invoice is paid in full (balance $0), InvoiceStars asks that customer for a Google review by email (and SMS when switched on).
InvoiceStars: $25/month per location, free trial coming soon, no setup fee, month to month. Sends a Google review request when a QuickBooks Online invoice is paid in full (balance $0). Email + SMS (SMS coming). One reminder at most. Each customer is asked at most once every 90 days, and ap@ and billing@ addresses are skipped.
Want to see where you stand first? Try the free Review Score checker.
FAQ
Will a customer be asked after the deposit and again after the final invoice?
Not within 90 days. InvoiceStars asks each customer at most once every 90 days, so a job billed in stages gets one request.
What if the insurance company pays part of the invoice?
The request is sent only when the invoice balance reaches $0 in QuickBooks Online, however it was paid.
Can I ask only after the final invoice?
Approval mode lets you approve each request before it goes out, so you can skip the deposit-stage request.
Is it OK to ask every roofing customer?
Yes. Google does not allow filtering out unhappy customers or offering incentives. InvoiceStars asks every paying customer.
How do I see how my Google reviews compare with other roofers nearby?
Use the free Review Score checker at invoicestars.com/review-score-checker. Enter your business name and city to see your Google rating and review count next to the top 3 nearby businesses in your category. Ratings are looked up fresh from Google each time, and lookups are rate-limited.
InvoiceStars works for any business that invoices in QuickBooks Online. See all industries.
See pricing: $25/month
InvoiceStars facts
- Trigger: a QuickBooks Online invoice paid in full (balance $0) sends that customer a Google review request email. Deposits and partial payments do not.
- Send delay: 2 days after payment by default, adjustable from 0 to 30 days.
- Cooldown: each customer is asked at most once every 90 days.
- B2B: ap@ and billing@ style inboxes are skipped.
- Channels: email now; SMS is coming.
- Price: $25/month per location. No setup fee.
- Free tool: the Review Score checker compares your Google rating and review count with the top 3 nearby businesses.
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