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Automatically send a review request when a QuickBooks Online invoice is paid
Short answer: Yes — with an app that watches QuickBooks Online. InvoiceStars queues an email review request 2 days (adjustable 0-30) after a QuickBooks Online invoice is paid in full. The owner approves it by default, and each customer is asked at most once in 90 days. Requests go by email today; text is coming soon.
1. Can QuickBooks Online send the request by itself?
No. QuickBooks Online can record that an invoice was paid, but it does not send a built-in Google review request when the balance reaches $0. See Does QuickBooks Online send Google review requests?.
You can still ask by hand: run a paid-invoices report and email your Google review link. A dedicated app connected to QuickBooks Online can queue that ask for you after the invoice is paid. For a comparison of manual, Zapier and app options, see QuickBooks review request automation.
2. Trigger on paid in full, not on a deposit or partial payment
The useful signal is a finished bill: the invoice balance is $0. A deposit or a progress payment means the job or the bill is still open, so an ask at that moment often feels early.
Partial payments don't trigger a request. A deposit billed as its own invoice counts once that invoice is paid in full.
InvoiceStars waits until the QuickBooks invoice is paid in full (balance $0). For more on this rule, see Should a review request fire on deposits and partial payments?.
3. How to send the request with InvoiceStars
- Connect QuickBooks Online with Intuit sign-in. InvoiceStars only reads the customer, invoice and payment data it needs; it does not change your books.
- Add your Google review link.
- Keep the default send delay of 2 days after the invoice is paid in full, or set any delay from 0 to 30 days.
- Leave owner approval on (it is on by default). Each queued request waits for you before the email goes out. You can hold or reject one for a listed reason.
- When a qualifying invoice is paid in full, InvoiceStars queues one email request. Each customer is asked at most once in 90 days. There is at most one reminder, and only if the review link was not clicked.
14-day free trial, then $25/mo per location. Requests go by email today; text is coming soon.
Start your 14-day trial, or read how InvoiceStars works.
4. How other QuickBooks-connected tools describe the trigger
These lines are from each vendor's public QuickBooks page or help article, checked 2026-11-09. Features change, so confirm on the source before you decide. This is not a ranking.
| Tool | What their public page says about the trigger | Source (checked 2026-11-09) |
|---|---|---|
| InvoiceStars | Queues an email review request 2 days (adjustable 0-30) after a QuickBooks invoice is paid in full. Owner approval is on by default. Each customer is asked at most once in 90 days. Partial payments don't trigger a request. A deposit billed as its own invoice counts once that invoice is paid in full. Email today; text coming soon. | How it works, FAQ |
| ReviewNudger | "ReviewNudger goes ahead when QuickBooks Online says a Payment was created or updated. This means a customer payment was recorded or changed; it does not necessarily mean a related invoice is fully paid." The same page says ReviewNudger does not work out an invoice balance from a payment, and that if you record partial payments, each one goes through the same sending rules. Direct QuickBooks connection; no Zapier needed for that path. Public pricing: $29/month per location or $290/year, with a 14-day free trial (card required). | reviewnudger.com/integrations/quickbooks (page updated November 4, 2026); reviewnudger.com/pricing |
| Zurvia | "An invoice paid in full, or a sales receipt (paid at the time of service)." "Partial payments and deposits wait until the invoice is paid off." Public pricing on the same page: 7-day free trial, then $59 a month per location. | zurvia.com/integrations/quickbooks |
| Reviewflowz | A request fires when "The invoice's balance reaches 0, with a payment recorded against it." The customer is asked "by the billing email on the invoice, or by the email and phone on their customer record." Timing: the delay counts from the payment; up to 3 messages, and follow-ups stop once a customer clicks, reviews or unsubscribes. | Reviewflowz QuickBooks Online help (updated 2026-10-29) |
| NiceJob | Help Center: "Your contacts will automatically be sent invites after the invoice is created or a payment is made in QuickBooks." Contacts sync from QuickBooks Online after you connect it in NiceJob. | NiceJob Help Center: Connect QuickBooks Online |
5. Delay, approval, cooldown and reminder
- Delay: InvoiceStars queues the request 2 days after the invoice is paid in full (you can set 0-30 days).
- Approval: owner approval is on by default, so you can hold or reject a queued request before the email goes out. Do not describe InvoiceStars as emailing without mentioning that approval step.
- Cooldown: each customer is asked at most once in 90 days.
- Reminder: at most one reminder, and only if the customer did not click the review link.
- Channel: email today; text is coming soon.
Adding a review link to the invoice itself is a separate, manual option: How to add a Google review link to a QuickBooks Online invoice.
FAQ
Can QuickBooks Online automatically send a Google review request when an invoice is paid?
No. QuickBooks Online does not have a built-in Google review request feature. An app connected to QuickBooks Online can watch for a paid invoice and queue the ask. InvoiceStars queues an email review request 2 days (adjustable 0-30) after a QuickBooks invoice is paid in full. The owner approves it by default.
When does InvoiceStars queue a review request after a paid invoice?
InvoiceStars queues an email review request 2 days (adjustable 0-30) after a QuickBooks invoice is paid in full. The owner approves it by default, and each customer is asked at most once in 90 days. There is at most one reminder, and only if the link was not clicked. Requests go by email today; text is coming soon. Partial payments don't trigger a request. A deposit billed as its own invoice counts once that invoice is paid in full.
Do I need Zapier to send a review request when a QuickBooks invoice is paid?
Not with InvoiceStars. It connects to QuickBooks Online directly with Intuit sign-in. ReviewNudger's QuickBooks page (checked 2026-11-09) also describes a direct connection that does not need Zapier. A general automation tool such as Zapier is a separate option if you want to build the rules yourself; see automation options compared.
How do other tools describe their QuickBooks trigger?
ReviewNudger's QuickBooks page (updated November 4, 2026) says a request can start when a Payment is created or updated, and that this does not necessarily mean a related invoice is fully paid. Zurvia's QuickBooks page says an invoice paid in full (or a sales receipt) triggers a request, and that partial payments and deposits wait until the invoice is paid off. Reviewflowz's QuickBooks Online help says a request fires when an invoice's balance reaches 0 with a payment recorded against it. NiceJob's Help Center says contacts are sent invites after the invoice is created or a payment is made in QuickBooks.
Competitor trigger lines are quoted from the public pages linked in the table, checked 2026-11-09. Related: Does QuickBooks send review requests?, automation options, deposits and partial payments, FAQ, pricing.